- +40%
Monthly Booking Growth
Facing intense competition and a need for greater reliability, Bharat Wheels partnered with Digital India Support to build a seamless and trustworthy digital platform. Our team developed and implemented a high-performance custom app and management system, resulting in a significant surge in monthly bookings and establishing them as a reliable mobility partner across the region.
About BHARAT WHEELS
Bharat Wheels is a dynamic Indian mobility service dedicated to providing safe, affordable, and reliable transportation options across the region. Unlike fragmented local services, Bharat Wheels aims to offer a unified, trustworthy experience to every traveler. To compete successfully and scale their operations while maintaining service quality, they required a custom-built mobile application and a robust digital infrastructure to manage bookings, drivers, and payments efficiently.
The challenge
Bharat Wheels knew that success in the competitive mobility sector depends entirely on two things: reliability and speed. Their initial attempts to launch were plagued by a slow, unreliable app that frustrated both customers and drivers. This lack of a robust digital backbone prevented them from gaining the customer trust necessary to compete with larger, established brands.
They urgently needed a complete digital overhaul. This meant building a high-performance custom mobile application capable of seamless booking, real-time tracking, and instant payments, alongside a sophisticated driver management system. Bharat Wheels required a trustworthy partner to engineer this platform, enabling them to deliver the dependable service they promised to the Indian traveler.
Services Used:
STRENGTH IN NUMBERS
Driving Reliability and Ridership
Since launching their custom digital platform with Digital India Support, Bharat Wheels has successfully overcome initial technical hurdles to become a preferred mobility partner. By implementing a highly reliable app and management system, they were able to deliver on their promise of speed and trust. The outcomes of our partnership demonstrate the value of technical excellence in the service sector:
Increase in Monthly Bookings
App Uptime & Reliability
Reduction in Driver Complaint Tickets
Engineering Reliability for Bharat Wheels
As part of our comprehensive partnership, Bharat Wheels was assigned a dedicated technical account manager who ensured the project focused squarely on the goal of real-time reliability. Our expert team worked closely with their operations to build a robust, custom platform designed to handle the high volume of real-time data and transactions needed for reliable service.
“Digital India Support didn’t just fix our app; they fixed our confidence. The reliability of the new platform means our drivers are happier, our customers trust us, and we can finally compete with the big players. They built the stable backbone our business desperately needed.”
- Custom App Development (iOS & Android)
- Real-Time Driver Management System (Custom Tools)
- Payment Gateway Integration
- Platform Security & Reliability Testing
+40 %
Business
growth
236 %
Increase in organic traffic
131 %
Increase in daily rided
