Effective Date: January 9,2025

This Privacy Policy explains how Digital India Support (“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects information gathered from visitors and clients through our website, mobile applications, and during the provision of our digital services (collectively, the “Services”).

1. Information We Collect

We collect information to provide and improve our Services and to communicate effectively with you.

1.1. Information You Provide Directly This includes personal and business information you voluntarily submit to us via contact forms, project proposals, email correspondence, or during client service enrollment:

• Contact Data: Name, email address, phone number, company name, and job title.

• Project Data: Information regarding your business goals, marketing needs, budgets, and project specifications.

• Payment Data: Billing information (excluding full credit card numbers, which are processed by secure third-party gateways).

1.2. Information Collected Automatically When you access our website or use our applications, we automatically collect usage data:

• Technical Data: IP address, browser type, operating system, device identifiers, and pages viewed.

• Usage Data: Time spent on pages, links clicked, and the referring URL (how you reached our site).

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience, analyze site traffic, and support our marketing efforts.

2. How We Use Your Information

We use the collected information for the following purposes:

• To Provide Services: To execute and manage your project, build your website/app, run marketing campaigns, and maintain client accounts.

• Communication: To respond to your inquiries, provide support, and send service-related updates or project milestones.

• Marketing and Analytics: To analyze website usage, measure the effectiveness of our campaigns, and send you relevant promotional materials (you can opt-out at any time).

• Improvement: To improve the functionality, speed, and content of our website and applications.

• Security and Legal: To protect against fraud, enforce our Terms and Conditions, and comply with all applicable legal requirements.

3. How We Share Your Information

We only share your information with trusted third parties under strict circumstances:

• Service Providers: We share necessary data with third-party vendors (e.g., hosting providers, email platforms, payment processors) who perform services on our behalf and are legally bound to protect your data.

• Client Project Requirements: For specific client projects (e.g., launching an app), we may share necessary credentials or technical data with relevant external platforms (e.g., Google Play, AWS).

• Legal Compliance: We may disclose information if required to do so by law, subpoena, or if we believe such action is necessary to comply with the law and reasonable requests of law enforcement.

4. Data Security and Retention

We implement reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. We retain your information for as long as necessary to provide the Services, comply with our legal obligations, and resolve disputes.

5. Your Data Protection Rights

As a user, you have the following rights regarding your personal data, subject to local laws:

• Right of Access: You have the right to request copies of the personal data we hold about you.

• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.

• Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.

• Right to Object: You have the right to object to our processing of your personal data, under certain conditions.

• Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.

6. Third-Party Websites

Our website may contain links to third-party websites (e.g., partners, platforms like Google Ads). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any site you visit.

7. Children’s Privacy

Our Services are not directed at individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If a parent or guardian becomes aware that their child has provided us with personal information, they should contact us immediately.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.

9. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Digital India Support Email:  mail@digitalindiasupport.com Address: Rohtak, Haryana